Frequently Asked Questions
How far in advance should I book?
We recommend booking at least 2-3 weeks in advance, especially during peak season (spring and summer). However, we often have availability for last-minute bookings.
What's included in the rental?
Our rental includes the bounce house, delivery, setup, takedown, and all necessary equipment (blower, stakes, extension cords). We also provide safety instructions and guidelines.
What if it rains on my event day?
Safety is our priority. If there's severe weather, we'll work with you to reschedule at no additional charge. Light rain is usually not a problem for covered events.
How much space do I need?
Space requirements vary by bounce house. Generally, you'll need the dimensions of the bounce house plus 3-5 feet on all sides for stakes and safety clearance.
Do you provide supervision?
We provide setup and safety instructions, but adult supervision is required during use. We recommend having at least one responsible adult watching the children at all times.
What are your payment terms?
We require a deposit to secure your booking, with the balance due on the day of delivery. We accept cash, check, major credit cards, and Venmo.
Do I need to sign a waiver?
Yes, all participants must have a signed waiver. You can print our waiver here and bring it signed to your event, or we can provide one during setup.